GLASGOW – On Tuesday, T.J. Regional Health announced a partnership with food management company Culinary Services Group to provide innovative menus and freshly prepared meals while enhancing patient engagement and satisfaction. The healthcare provider’s three retail venues will enjoy customer-driven menus featuring a wide variety of local favorites and healthy options. Culinary Services Group will assume responsibility for dining services at T.J. Samson Community Hospital, T.J. Health Columbia and the Shanti Niketan Hospice Home in early September. The decision to change food service providers was made by hospital administration to improve patient satisfaction and position the hospital at the forefront of modern patient service.
“We pride ourselves on listening to patient feedback and are confident that the partnership with Culinary Services Group will assist us in providing the best possible experience for our patients,” said Jim Lee, Executive Vice President for Support Services at T.J. Regional Health. “We are looking forward to making adjustments to our menu that are customized for the area we live in while still meeting our patients’ nutritional requirements,” Lee said.
One of the first impressions a hospital makes on their patients and visitors is the quality of their food. After lengthy discussions and research, it was easy to see that the values of Culinary Services Group aligned with those of T.J. Regional Health.